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What Is a Status Page and How Do I Use It?

A status page is a public (or private) webpage that shows the real-time operational status of your website or service. It tells your users whether things are running normally or currently experiencing issues, without them needing to contact your support team. For the why and the design patterns behind effective status pages, see our guides on setting up status pages and status page examples from top companies, or take a look at PingPing’s status pages.

What PingPing’s Status Page Shows

Every PingPing plan includes one status page per monitored website. Each page displays:

  • Current status - Is the site up or down right now?
  • SSL certificate status - Is the certificate valid?
  • Average response time - How fast is the site responding?
  • Number of outages - How many downtime events have occurred?
  • Last check - How recently was the site checked?

Public vs. Private

You control whether each status page is publicly accessible or restricted. A public status page is ideal for customer-facing SaaS products. A private status page works well for internal infrastructure that only your team needs visibility into.

Custom Domains

PingPing allows you to host your status page on a custom domain (e.g., status.yourproduct.com). This makes the page feel like a native part of your product rather than a third-party service.

Multi-Language Support

PingPing’s status pages are available in 10 languages: Dutch, English, French, German, Gujarati, Hindi, Italian, Portuguese, Russian, and Spanish. Your international users can read status updates in their preferred language.

How It Works with Monitoring

The status page updates automatically based on PingPing’s monitoring data. When a check detects downtime, the status page reflects it in real time. When the site recovers, the status page updates accordingly. You do not need to manually toggle anything during an incident.

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